Frequently Asked Questions
What is Ruck.us?
Ruck.us is an uber-simple political website builder designed specifically for state and local candidates.
Well-designed websites are absolutely critical to any successful political campaign. But they don't need to be complicated. Or expensive. Ruck.us brings state and local candidates the latest in political website design and technology, but for a fraction of the cost and none of the hassle. Features include personalized url, donation processing, email acquisition, social media integration, press, events, media, and a unique “ask me a question” feature. Try it out today and build your own high-powered political website in minutes!
How much does Ruck.us cost?
Ruck.us costs $20/month (this is on top of card processing fees, for which we have negotiated with our preferred vendor a low 3.75% + $0.30 flat fee without any hidden charges.)
Can I customize my Ruck.us website?
The short answer is sort of, but your options are limited. When we created Ruck.us, we wanted to build the easiest and least costly website platform in the world, tailored specifically for state and local candidates. The trade-off is limited customization, since any opportunity to customize can lead to confusion and user stress. Ruck.us websites, however, contain everything you need to win your campaign, and by choosing all of your own media, your color theme, your slogan and of course your content, your website will unquestionably bear your unique mark. Ruck.us is the perfect balance between well-designed professionalism and ease of use.
Can I change the design (e.g., move where my profile picture goes, change the font?)
The short answer is no. Seeking to create the most user-friendly political website builder in the business, the last thing we wanted to do was stress out our clients! We looked at all of the best political websites and came up with a single template that would work for everyone. So the bad news is that you can't move where your picture goes, but the good news is that you don't have to worry - your website will look great!
Who can get a Ruck.us website?
Anyone and everyone. You do not have to be an announced candidate to get a Ruck.us website. You can also use Ruck.us for issue organizing, coalition work, etc.
Is Ruck.us Democratic or Republican?
Ruck.us is a company with a point of view, and that point of view is proudly progressive. Our background is in supporting causes that matter—our founders, Nathan Daschle and Jonathan Zucker, are the former Executive Directors of the Democratic Governors’ Association and ActBlue, respectively—and we founded Ruck.us to bring that support to the local level. If you believe in using technology to spread a message of transparency, equality, and fairness, then Ruck.us is for you.
How do I set up my Ruck.us account?
Its simple. Just go to www.ruck.us and click “Start Building Now.” We will guide you through an easy setup process. You will be up and running with your own personal website in minutes!
Where do I start?
We've found that the beginning is a good place to start. For Ruck.us, the beginning is the Dashboard, your website's landing page. Check out this quick video for a walkthrough of how to get the Dashboard up and running.
How do I add content to my page?
Never fear, we've got a handy instructional video just for that! Check it out:
Can I direct my existing campaign URL to Ruck.us?
Yes. Most web registrars have a feature in their account settings panel where you can select 'URL Redirects.' Enter your Ruck.us website address (http://www.youraccountname.ruck.us) and the domain should properly redirect within 24 hours.
How do I hide my page from others?
It's as simple as going to Settings > Pages. There, you'll be able to toggle between Private mode for editing and Public mode for the whole Internet to see!
What if I forgot my password?
No problem. When you go to our home page (www.ruck.us) and click” Login” in the top right corner, you will see a link for forgotten passwords.
I have raised funds through my Ruck.us website. When will I get my money?
We use Democracy Engine as our fundraising portal. From Democracy Engine’s FAQs:
Democracy Engine distributes funds weekly (to ensure that our political recipients are in compliance with all campaign finance laws).Our distributions cover a period from 12am on Monday to 11:59:59 on Sunday ET (some slight vagaries with donations made between midnight and 3am ET will occur due to the different time zones in which servers exist).
For those receiving funds via ACH direct deposit, we initiate those transfers on Wednesdays and funds deposited in your account on Thursday.
How long before I can start collecting donations?
Democracy Engine will often have you up with an hour or two, and promises never to take more than a business day.
Where do I learn more about Democracy Engine?
Democracy Engine has a very helpful set of FAQs that you can find here - http://www.democracyengine.com/faq
We've also got a tutorial video that will walk you through everything you need to do to set up Democracy Engine on your Ruck.us page.
Can I customize my Ruck.us website's URL?
Yes! Check out this quick walkthrough to see how.
What is your address (for campaign finance reports)?
Ruck.us, PO Box number 30032, Chevy Chase, MD 20815-9998
What if I need more help?
Just email firstname.lastname@example.org at any hour of any day, and we will get back to you as soon as we can.